Terms and Conditions
All prices display on www.gemsdynasty.com are in US Dollars.
All our product images are taken under natural sunlight and some are under lighting and flashlights which will be stated in the product description. The real color of the item may be slightly different from the pictures shown on website caused by many factors such as brightness of your monitor and light brightness.
We accept payment by Credit Cards and PayPal.
For buyers from Singapore who wish to pay via local bank transfer or cash on pickup, please contact us via our email address: firstname.lastname@example.org for appointment booking.
Goods will be shipped within 3 working days of receiving cleared payment. Goods will only be posted to the registered and verified address. All items will be shipped via Singapore Post or Singapore Speedpost (for Expediated Shipping which additional shipping cost will be required).
Once item is mailed, we will update buyer the status and provide buyer with a Parcel Tracking number for buyer to keep track of the shipping status. All items will be well packaged to minimize the risk of damage.
Gems Dynasty is not responsible for any import taxes/ duty on international orders or wrong address resulting mail delivery failure. Gems Dynasty shall not be held liable for any losses incurred by the buyer.
We concern buyer's satisfactions and accept returns if the item received is not as described or not meet buyer's need. Please notify us via email within 14 days from the day of receiving the package for full refund. We will refund you once we receive the goods back in good condition. Please ensure item is well packaged before sending item back to us. Return postage fees will be bear by buyer.